Need Help? Assistance is Available
We know many individuals and small businesses have been impacted by the pandemic, and we're doing our part to help New Mexico's recovery. Using shareholder resources, we have established $1.2 million in assistance funding for residential and small business customers.
If you’ve experienced financial hardship, local resources are ready to help.
Low Income Home Energy Assistance Program
LIHEAP is administered by the New Mexico Human Services Department and assists with utility bills for income-qualifying New Mexico residents. Visit our LIHEAP page for more information on this program. To apply, visit a New Mexico Human Services office or online through the YES New Mexico portal. Or call New Mexico Human Service Customer Service, toll free, at 1-800-283-4465.
NMGC’s Heat New Mexico Program
Heat New Mexico, administered through the Salvation Army, helps income-qualifying families with payment assistance toward their natural gas bill. For more information on applying for HEAT New Mexico, please visit our Heat For Help page. You can also call the Salvation Army at 505-872-1171.
HELP New Mexico, Inc.
HELPNM-Cares provides stabilization/emergency assistance to community members who have been directly impacted by COVID-19 in the following counties: Bernalillo, Catron, Chaves, Cibola, Colfax, Dona Ana, Grant, Hidalgo, Los Alamos, Luna, McKinley, Mora, Otero, Rio Arriba, San Miguel, San Juan, Sandoval, Santa Fe, Sierra, Socorro, Taos, Torrance and Valencia. Services include assistance towards rent or mortgage, food, utilities (gas, electric, water and propane), medical and other identified needs. For information on applying, visit www.helpnm.com.
Dona Ana County Emergency Rent & Utilities Assistance Program
Dona Ana County Emergency Rental Assistance is available to help residents who were financially impacted by COVID-19 with their rent and renters' utility payments. This grant does not cover mortgage payments nor mortgage owners' utilities. Money is available for residents of unincorporated areas and those within the municipalities of the cities of Las Cruces, Sunland Park and Anthony, the Village of Hatch and the Town of Mesilla. For more information visit www.donaanacounty.org/rent-utilities-assistance or by phone at 575-525-5898.
Homeowner Assistance Fund Programs
The New Mexico Homeowner Assistance Fund (HAF) provides housing grants to income-eligible households experiencing financial hardship associated with the COVID-19 health crisis. The program was created to prevent homeowner mortgage delinquencies, defaults, foreclosures, loss of utilities, and displacements of homeowners experiencing financial hardship after January 21, 2020.
For more information visit housingnm.org/new-mexico-homeowner-assistance-fund.
Statewide Emergency Rental Assistance Program
Do you rent your home or apartment? Rental and utility assistance is available for residential customers, and you could be eligible to have several months covered. Rental assistance can be used for unpaid, current and future rent and utilities. Call 1-833-485-1334 or visit renthelpnm.org.
Small Business COVID Relief Fund
New Mexico Gas Company has established a small business COVID-19 relief fund to assist locally owned New Mexico businesses affected by the pandemic with financial assistance. Click here to apply online.