Start, Stop or Transfer Service

To start, stop or transfer natural gas service, contact New Mexico Gas Company at 505-697-3335 (Albuquerque Metro) or toll free at 1-888-NM-GAS-CO (1-888-664-2726). Our Call Center is open from 7:30 a.m. to 6 p.m. weekdays. Or stop at any New Mexico Gas Company Business Office during regular business hours. 

Click below for FAQs on what to expect when requesting service. 

Request service frequently asked questions button

New Mexico Gas Company may disconnect your natural gas service without warning in the event of:

  • An emergency situation
  • We determine the existence of a hazardous situation
  • You use equipment in a way that disrupts service to others or adversely affects New Mexico Gas Company equipment
  • You tamper with, damage or deliberately destroy New Mexico Gas Company equipment
  • You use natural gas or New Mexico Gas Company equipment without authorization.

NMGC Collector checking a natural gas meter status.